{"id":1005,"date":"2026-03-16T00:20:36","date_gmt":"2026-03-16T00:20:36","guid":{"rendered":"https:\/\/unicloud.com.br\/siteselfnutri\/?page_id=1005"},"modified":"2026-03-27T18:27:03","modified_gmt":"2026-03-27T18:27:03","slug":"duvidas-frequentes-faq","status":"publish","type":"page","link":"https:\/\/unicloud.com.br\/siteselfnutri\/duvidas-frequentes-faq\/","title":{"rendered":"D\u00favidas Frequentes (FAQ)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1005\" class=\"elementor elementor-1005\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec4585b e-flex e-con-boxed e-con e-parent\" data-id=\"ec4585b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0131dde elementor-widget elementor-widget-heading\" data-id=\"0131dde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00favidas Frequentes (FAQ)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5d7113 elementor-widget elementor-widget-n-accordion\" data-id=\"b5d7113\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1900\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1900\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 1. Os produtos da Self Nutri s\u00e3o originais? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1900\" class=\"elementor-element elementor-element-b393679 e-con-full e-flex e-con e-child\" data-id=\"b393679\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5e95d8 elementor-widget elementor-widget-text-editor\" data-id=\"b5e95d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b data-path-to-node=\"5\" data-index-in-node=\"0\">Sim.<\/b> Trabalhamos exclusivamente com marcas e insumos que possuem rigoroso controle de qualidade e proced\u00eancia. Selecionamos nossos fornecedores baseados em ci\u00eancia e pureza para garantir que voc\u00ea receba exatamente o que est\u00e1 no r\u00f3tulo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1901\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1901\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 2. Qual \u00e9 o prazo de entrega da minha compra? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1901\" class=\"elementor-element elementor-element-9d24e0c e-con-full e-flex e-con e-child\" data-id=\"9d24e0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0949478 elementor-widget elementor-widget-text-editor\" data-id=\"0949478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>O prazo varia conforme a sua regi\u00e3o. Como utilizamos a <b data-path-to-node=\"7\" data-index-in-node=\"55\">FedEx<\/b> como nossa parceira log\u00edstica, as entregas costumam ser r\u00e1pidas e seguras. Voc\u00ea pode simular o prazo digitando seu CEP na p\u00e1gina do produto ou no carrinho de compras.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1902\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1902\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 3. Como acompanho o rastreamento do meu pedido? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1902\" class=\"elementor-element elementor-element-03cc813 e-con-full e-flex e-con e-child\" data-id=\"03cc813\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf2fea8 elementor-widget elementor-widget-text-editor\" data-id=\"bf2fea8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Assim que seu pedido for despachado (em at\u00e9 2 dias \u00fateis ap\u00f3s o pagamento), voc\u00ea receber\u00e1 um c\u00f3digo de rastreio por e-mail. Com ele, voc\u00ea poder\u00e1 acompanhar cada etapa da entrega diretamente no site da FedEx.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1903\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1903\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 4. Preciso de receita m\u00e9dica para comprar suplementos? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1903\" class=\"elementor-element elementor-element-cb4f395 e-flex e-con-boxed e-con e-child\" data-id=\"cb4f395\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-923d5f6 elementor-widget elementor-widget-text-editor\" data-id=\"923d5f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A maioria dos suplementos alimentares \u00e9 de venda livre. No entanto, na <b data-path-to-node=\"11\" data-index-in-node=\"71\">Self Nutri<\/b>, defendemos o protagonismo da sa\u00fade com responsabilidade. Recomendamos sempre que voc\u00ea consulte um nutricionista ou m\u00e9dico para ajustar as doses \u00e0s suas necessidades individuais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1904\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1904\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 5. Posso alterar o endere\u00e7o de entrega ap\u00f3s finalizar o pedido? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1904\" class=\"elementor-element elementor-element-67b947e e-flex e-con-boxed e-con e-child\" data-id=\"67b947e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35e21ec elementor-widget elementor-widget-text-editor\" data-id=\"35e21ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Para sua seguran\u00e7a e agilidade na entrega, as altera\u00e7\u00f5es s\u00f3 podem ser feitas se o produto ainda n\u00e3o tiver sido coletado pela transportadora. Caso perceba um erro, entre em contato urgentemente pelo nosso WhatsApp: <b data-path-to-node=\"13\" data-index-in-node=\"214\">(42) 000-0000<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1905\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1905\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 6. Como saber qual o melhor suplemento para o meu objetivo? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1905\" class=\"elementor-element elementor-element-deecaa3 e-flex e-con-boxed e-con e-child\" data-id=\"deecaa3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e86c4db elementor-widget elementor-widget-text-editor\" data-id=\"e86c4db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Cada corpo \u00e9 \u00fanico. Em nossa p\u00e1gina de produtos, detalhamos as tabelas nutricionais e os benef\u00edcios de cada item. Se tiver d\u00favidas espec\u00edficas, nossa equipe de suporte pode ajudar a esclarecer as caracter\u00edsticas de cada f\u00f3rmula.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1906\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1906\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 7. O que fazer se meu produto chegar com o lacre rompido? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1906\" class=\"elementor-element elementor-element-20d831a e-flex e-con-boxed e-con e-child\" data-id=\"20d831a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c673658 elementor-widget elementor-widget-text-editor\" data-id=\"c673658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>N\u00e3o consuma o produto. Embora utilizemos embalagens refor\u00e7adas e a log\u00edstica da FedEx, acidentes podem ocorrer. Tire uma foto do produto e entre em contato conosco pelo e-mail <b data-path-to-node=\"17\" data-index-in-node=\"176\">contato@selfnutri.com.br<\/b> em at\u00e9 7 dias para providenciarmos a troca imediata.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1907\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1907\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 8. Quais as formas de pagamento aceitas? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1907\" class=\"elementor-element elementor-element-9ec0380 e-flex e-con-boxed e-con e-child\" data-id=\"9ec0380\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd67e05 elementor-widget elementor-widget-text-editor\" data-id=\"fd67e05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aceitamos as principais bandeiras de cart\u00e3o de cr\u00e9dito (com op\u00e7\u00e3o de parcelamento), boleto banc\u00e1rio e PIX. Pagamentos via PIX costumam ter aprova\u00e7\u00e3o imediata, acelerando o envio do seu pedido.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1908\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1908\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 9. Posso devolver um produto se eu me arrepender da compra? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1908\" class=\"elementor-element elementor-element-a85c806 e-flex e-con-boxed e-con e-child\" data-id=\"a85c806\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c244a9c elementor-widget elementor-widget-text-editor\" data-id=\"c244a9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sim. De acordo com o C\u00f3digo de Defesa do Consumidor, voc\u00ea tem at\u00e9 7 dias ap\u00f3s o recebimento para desistir da compra. O produto deve estar <b data-path-to-node=\"21\" data-index-in-node=\"138\">lacrado e em sua embalagem original<\/b>, por se tratar de um item de consumo e seguran\u00e7a alimentar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1909\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1909\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 10. A Self Nutri entrega em todo o Brasil? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1909\" class=\"elementor-element elementor-element-ca7dcdf e-flex e-con-boxed e-con e-child\" data-id=\"ca7dcdf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c29d97a elementor-widget elementor-widget-text-editor\" data-id=\"c29d97a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSim! Gra\u00e7as \u00e0 nossa parceria com a FedEx, enviamos nossos produtos para todas as regi\u00f5es do pa\u00eds com seguran\u00e7a e rastreabilidade total.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u00favidas Frequentes (FAQ) 1. Os produtos da Self Nutri s\u00e3o originais? Sim. Trabalhamos exclusivamente com marcas e insumos que possuem rigoroso controle de qualidade e proced\u00eancia. Selecionamos nossos fornecedores baseados em ci\u00eancia e pureza para garantir que voc\u00ea receba exatamente o que est\u00e1 no r\u00f3tulo. 2. Qual \u00e9 o prazo de entrega da minha compra? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1005","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unicloud.com.br\/siteselfnutri\/wp-json\/wp\/v2\/pages\/1005","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unicloud.com.br\/siteselfnutri\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unicloud.com.br\/siteselfnutri\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unicloud.com.br\/siteselfnutri\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unicloud.com.br\/siteselfnutri\/wp-json\/wp\/v2\/comments?post=1005"}],"version-history":[{"count":10,"href":"https:\/\/unicloud.com.br\/siteselfnutri\/wp-json\/wp\/v2\/pages\/1005\/revisions"}],"predecessor-version":[{"id":1743,"href":"https:\/\/unicloud.com.br\/siteselfnutri\/wp-json\/wp\/v2\/pages\/1005\/revisions\/1743"}],"wp:attachment":[{"href":"https:\/\/unicloud.com.br\/siteselfnutri\/wp-json\/wp\/v2\/media?parent=1005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}